Jebuzz's Privacy Policy

Jebuzz (referred to herein as "we", "us", or "the platform") is fully committed to protecting your personal privacy. This Privacy Policy explains what information we collect when you use the Jebuzz website, mobile app, and related services, how we use it, and how we keep it secure.

This Privacy Policy applies to all users of jebuzz's services — whether registered members or casual visitors to the website. By using jebuzz's services, you are considered to have accepted this Privacy Policy.

This Privacy Policy has been prepared in accordance with international data protection standards. For any questions, contact us at: support@jebuzz.net

Jebuzz collects your information in several ways. Below is a breakdown of the data we collect:

Information collected directly from you

• Identity Information: Full name, date of birth, gender, and national ID number.
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Payment method details (bKash/Nagad/Rocket number), bank account information.
• Verification Documents: Photo of national ID card, passport, or driving licence.
• Account Information: Username, password (encrypted), and preference settings.

Automatically Collected Information

• IP address and device information (model, operating system).
• Browser type and language settings.
• Pages visited on the platform and time spent.
• Betting and gaming activity logs.
• Transaction history and timestamps.

Information Received from Third Parties

• Identity verification data from KYC verification agencies.
• Transaction confirmation data from payment processors.
• Risk assessment data from fraud prevention services.

Jebuzz uses your information solely for specific, legitimate purposes. Full details are provided in the table below:

Jebuzz never sells or rents your personal information. However, limited data may be shared in the following circumstances to ensure smooth service operations:

Trusted Providers

• Payment Processors: For transaction verification with bKash, Nagad, Rocket, and our banking partners.
• KYC Agencies: With authorised third-party services for identity verification purposes.
• Cloud Services: For secure data storage and processing.
• Security Agencies: With services that assist in preventing fraud and money laundering.

Legal Requirements

• To comply with lawful orders from courts or government authorities.
• To assist anti-money laundering authorities in their investigations.
• To protect the legal rights of Jebuzz or other users.

Jebuzz uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies

You can disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. Some cookies are required for core actions such as login, deposits, and withdrawals.

Jebuzz retains your personal information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Retention Period

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: 7 years, as required by financial regulatory authorities.
• KYC Documents: Up to 5 years after account closure.
• Communication Logs: Up to 3 years.
• Betting History: Up to 5 years.
• Marketing Preferences: 3 years after unsubscribing.

Once the designated retention period expires, data is either permanently and securely deleted or fully anonymised so it can no longer be linked back to you in any way.

Under Jebuzz's Privacy Policy, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you. Upon written request, the information will be provided within 30 days.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, readable format.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To keep your data safe, Jebuzz employs industry-leading security technology. Our security framework includes the following layers:

• 256-bit SSL Encryption: All data transmissions are secured with the highest level of encryption.
• Two-Factor Authentication (2FA): An additional layer of security for login and important transactions.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by independent third-party experts.
• Encrypted Database: All sensitive data in storage is kept in an encrypted state.
• Access Control: Only authorised personnel can access specific data.
• Real-Time Monitoring: Suspicious activity is flagged automatically.

Please note, however, that no internet transmission can be guaranteed 100% secure. Keep your password safe and report any suspicious activity to us immediately.

Jebuzz strictly prohibits its services for anyone under the age of 18. We do not knowingly collect information from minors. Age verification is mandatory at the time of registration.

• Date of birth is verified at registration.
• Age is re-confirmed during the KYC process.
• Additional age verification documents may be requested in cases where there is reasonable doubt.

Jebuzz may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or through the platform before they take effect. Continued use of the service after any changes constitutes your acceptance of the updated policy.

For any questions or requests regarding our Privacy Policy, please contact us through the following:

• Email: support@jebuzz.net
• Live Chat: Live support chat directly within the platform.
• Response Time: Up to 30 business days.